Payment Policy

Last Updated: October 17, 2026

At Waters Filters, we offer secure payment methods and transparent payment terms for a smooth shopping experience.

1. Accepted Payment Methods

  • Visa

  • Mastercard

  • American Express (Amex)

  • Apple Pay

  • Google Pay (G Pay)

  • Shop Pay

  • PayPal

  • Discover

2. Payment Security

  • Your privacy and security are our priority.

  • Payments are processed using secure technical procedures.

  • Payment data is processed in accordance with applicable security requirements.

  • We do not store complete credit card details on our own systems.

3. Customer Information

Customers should provide accurate billing and payment information when placing an order.

This may include information such as:

  • Name

  • Billing address

  • Email address

  • Shipping information

  • Payment information required by the selected payment provider

Customers are responsible for ensuring that the information provided during checkout is accurate and complete.

4. Secure Payment Processing

Waters Filters uses available payment processing services to help facilitate online transactions. Payment information may be processed directly by the applicable payment provider or payment service. For security purposes, customers should never send complete card numbers, passwords, security codes, or other sensitive payment credentials directly to Waters Filters by email, phone, or unsecured communication channels.

5. Payment Authorization

When an order is submitted, the selected payment provider may perform authorization, verification, or security checks before confirming the transaction. A payment may be declined, delayed, or require additional verification for reasons determined by the payment provider, bank, card issuer, or financial institution. Waters Filters does not control payment authorization decisions made by third-party payment providers or financial institutions.

6. Order Confirmation

After a payment has been successfully authorized and the order has been accepted, customers may receive an order confirmation using the contact information provided during checkout. Customers should review their order confirmation carefully and contact us promptly if they notice incorrect order information.

7. Pricing and Final Order Total

Product prices are displayed on the Waters Filters website and may change from time to time.

Before completing your purchase, you will have the opportunity to review the applicable:

  • Product price

  • Quantity

  • Shipping charges, where applicable

  • Applicable taxes or other charges

  • Final order total

  • Available payment method

The amount shown at the final stage of checkout is the amount applicable to the order, subject to any applicable correction or cancellation provisions described in our Terms & Conditions.

8. Failed or Declined Payments

If your payment is declined or cannot be successfully authorized, your order may not be completed. You may try another available payment method or contact your bank, card issuer, Apple Pay, or other applicable payment provider for assistance. Waters Filters cannot override a payment provider's authorization or security decision.

9. Duplicate or Unsuccessful Payment Attempts

If you believe you have been charged more than once or notice an unexpected payment issue, please contact Waters Filters with your order information. We will review the available order information and assist you in determining the appropriate next step. Some pending payment authorizations may temporarily appear through your bank or payment provider and may be released according to that provider's normal processing procedures.

10. Refunds

If a refund is approved under our Return & Refund Policy, it will generally be issued through the original payment method used for the purchase, where applicable. For example, if an order was completed using Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, PayPal, or Discover, the refund may be processed through the applicable payment service or payment provider. Approved refunds are generally processed within 7 days after the returned product has been received and inspected. The time required for a refund to appear in your account may vary depending on the payment provider, bank, card issuer, or financial institution. Waters Filters does not control the exact timing of refund processing.

11. Order Verification and Fraud Prevention

For the protection of customers and our business, Waters Filters may review orders for unusual, incomplete, or potentially unauthorized activity. If an order requires additional verification, we may contact the customer using the information provided during checkout. When an order cannot be reasonably verified or appears to involve unauthorized activity, Waters Filters may cancel or decline the order. If an order is canceled after payment has been successfully received, any applicable refund will be handled according to the circumstances of the cancellation.

12. Payment Provider Terms

Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, PayPal, Discover, and other supported payment services may have their own terms, privacy policies, security procedures, and eligibility requirements. Customers are responsible for reviewing the applicable terms and conditions of the payment service they choose to use. The availability of a payment method may vary depending on the customer's device, browser, location, account, order, or other eligibility requirements. Waters Filters does not guarantee the availability of any specific payment method at all times.

13. Payment Method Availability

Not every payment method will necessarily be available for every customer or every order. The checkout page will display the payment methods currently available for your purchase. If a particular payment method is not displayed during checkout, it may not be available for that order.

14. No Payment Information by Email

For your security, Waters Filters will not ask customers to send complete payment card information, card security codes, passwords, or similar sensitive credentials through email. If you receive a suspicious request for payment information claiming to represent Waters Filters, please contact us directly using the contact information listed below.

15. Contact Us

If you have questions about payment methods, payment processing, order charges, or refunds, please contact Waters Filters:

Business Name: Waters Filters

Phone: +1 661 257-2963

Email: support@filtermastery.shop

Address: 25702 Rye Canyon Rd #E, Valencia, CA 91355, United States

Opening Hours:

Monday–Saturday: 10:00 AM–6:00 PM

Sunday: Closed

Time Zone: (GMT−07:00) PT (US)

We are committed to maintaining a clear, secure, and straightforward payment experience for customers shopping with Waters Filters.