Legal notice

Last Updated: October 17, 2026

Welcome to Waters Filters. This Legal Notice provides important information regarding the ownership, operation, use, and content of our website. By accessing or using our website, you agree to comply with applicable laws and the terms and policies published on our website.

1. Website Information

Waters Filters operates an online retail store offering refrigerator water filters and replacement filter products, including compatible Whirlpool and GE refrigerator water filters. Our website provides product information, online shopping services, order-related information, customer support, and other services made available through our online store.

We aim to keep the information presented on our website clear, useful, and up to date. However, product availability, specifications, pricing, images, descriptions, compatibility details, and other information may change from time to time.

2. Business Information

Business Name: Waters Filters

Phone: +1 661 257-2963

Email: support@filtermastery.shop

Address: 25702 Rye Canyon Rd #E, Valencia, CA 91355, United States

Opening Hours:

  • Monday–Saturday: 10:00 AM–6:00 PM

  • Sunday: Closed

Time Zone: (GMT−07:00) PT (US)

3. Website Content

All content published on our website is provided for general shopping and informational purposes.

This may include:

  • Product names and descriptions

  • Refrigerator water filter specifications and compatibility information

  • Product photographs and images

  • Pricing and availability information

  • Product categories and collections

  • Website text and graphics

  • Store policies and legal notices

  • Other website materials

We make reasonable efforts to maintain accurate information. However, occasional typographical errors, technical inaccuracies, or outdated information may occur. We reserve the right to correct, update, modify, or remove website content when necessary.

4. Product Information

We make reasonable efforts to describe our products accurately, including available information about filter model numbers, compatible refrigerator models, specifications, filtration features, installation instructions, and certifications where applicable.

Product compatibility and performance may vary by filter model. Customers should review the relevant product page carefully before placing an order and confirm that the selected filter is suitable for their refrigerator.

Any claims regarding filtration performance, contaminant reduction, or certifications should be evaluated using the information and supporting documentation provided for the specific product. We do not intend general website descriptions to replace product-specific specifications or applicable manufacturer guidance.

If you have questions about compatibility, specifications, installation, or other product details, please contact our customer support team before purchasing.

5. Pricing and Availability

Product prices, available options, and stock availability displayed on our website may change from time to time.

We make reasonable efforts to ensure that product and pricing information is accurate. If a significant pricing or listing error is identified after an order is placed, we may contact the customer to explain the issue and discuss the appropriate next steps in accordance with applicable law.

We do not intend for this notice to override any rights customers may have under applicable consumer protection laws.

6. Intellectual Property

Unless otherwise indicated, original content created for the Waters Filters website, including website text, graphics, logos, page designs, and other original materials, may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially use protected website content without appropriate authorization, except as permitted by law.

Product names, trademarks, logos, and other brand identifiers belonging to third parties remain the property of their respective owners. References to third-party brands or product names are provided for identification and compatibility purposes where applicable and do not necessarily imply sponsorship, affiliation, or endorsement.

7. Third-Party Content and Services

Our website may use third-party services or technologies, including payment processing services, shipping providers, website applications, analytics tools, and external websites.

Third-party services may operate under their own terms, conditions, and privacy policies. We encourage customers to review the applicable policies of third-party services when using them.

We are not responsible for independent third-party websites or services to the extent permitted by applicable law.

8. Website Use

Customers are expected to use our website lawfully and responsibly.

You must not use our website to:

  • Violate applicable laws or regulations

  • Attempt unauthorized access to website systems

  • Interfere with website security or operation

  • Submit fraudulent or misleading information

  • Misuse another person's personal information

  • Introduce malicious software or harmful code

  • Attempt to disrupt website services

  • Reproduce or commercially exploit protected website content without authorization

We reserve the right to take reasonable measures to protect our website, customers, and business operations from unauthorized or unlawful activities.

9. External Links

Our website may contain links to external websites or services operated by third parties. These links may be provided for convenience or informational purposes.

We do not control all third-party websites and are not responsible for their content, availability, or privacy practices. Customers should review the applicable terms and privacy policies of external websites before using them or providing personal information.

10. Limitation of Liability

To the extent permitted by applicable law, Waters Filters is not responsible for losses or damages arising from events beyond our reasonable control, including website interruptions, technical failures, third-party service disruptions, shipping carrier delays, or other unforeseen circumstances.

Nothing in this Legal Notice is intended to exclude or limit liability or customer rights where such exclusion or limitation is prohibited by applicable law.

11. Privacy

The collection, use, and handling of personal information through our website are governed by our Privacy Policy.

Customers are encouraged to review our Privacy Policy to understand what personal information may be collected, how it may be used, and the circumstances in which it may be shared.

12. Orders, Shipping, Returns, and Refunds

Orders placed through our website are subject to the applicable store policies and terms presented during the shopping and checkout process.

Information regarding order processing, shipping, cancellations, returns, and refunds is provided in the relevant policy pages on our website.

Orders generally require 1–2 business days for processing and 1–2 business days for handling and shipment preparation. Carrier transit time generally takes 3–5 business days, making the estimated total delivery timeframe approximately 4–7 business days. Actual delivery times may vary.

Eligible products may generally be returned within 30 days of delivery, subject to our Refund & Return Policy. Approved refunds are generally processed within 7 business days after an eligible returned product has been received and inspected.

Customers should review the relevant policies before completing a purchase. If you have questions about an order or need assistance understanding a store policy, please contact our customer support team.

13. Changes to This Legal Notice

We may update or modify this Legal Notice from time to time to reflect changes to our website, business operations, services, or applicable legal requirements.

Any revised version will be published on this page with an updated “Last Updated” date. Customers are encouraged to review this page periodically.

14. Governing Law

This Legal Notice and the use of our website are subject to applicable laws and regulations. Any legal matters relating to our website, products, or services will be addressed in accordance with applicable law and the appropriate jurisdiction.

Nothing in this section is intended to remove or restrict any mandatory rights available to customers under applicable law.

15. Contact Information

If you have questions regarding this Legal Notice, website content, products, orders, or other store-related matters, please contact us using the information below.

Business Name: Waters Filters

Phone: +1 661 257-2963

Email: support@filtermastery.shop

Address: 25702 Rye Canyon Rd #E, Valencia, CA 91355, United States

Opening Hours:

  • Monday–Saturday: 10:00 AM–6:00 PM

  • Sunday: Closed

Time Zone: (GMT−07:00) PT (US)

Thank you for visiting Waters Filters. We encourage customers to review our website policies and contact us whenever assistance is needed.